Safety & Compliance

Important Numbers

• Paramedics/Ambulance: 911
• Pomona Campus Security: (909) 706-3000
• COMP-NW Campus Security: (541) 968-4840
• CHS-NW Campus Security: (541) 954-7900
• EHS (All Campuses): 909- 469 - 8231           
• Facilities and Physical Plant (All Campuses): 909-469-5258
• Pomona Valley Fire Department Non-Emergency Number: 909-620-2218
• Pomona Valley Police Department Non-Emergency Number: 909-620-2141
• Lebanon Fire Department Non-Emergency Number: (541) - 451- 1901
• Lebanon Police Department Non-Emergency Number: (541)-451-1751 
• Poison Control: 1-800-222-1222 

911 Assistance 

• When calling 911 from campus phone, Campus Security is notified
• When calling 911 from cell phone, you must also notify Campus Security so they may coordinate emergency services to your location
• Using SafeZone, both are notified

Relevant Policy

• Emergency Action Plan for WesternU Health-Pomona

• ID Badges: Must be worn visibly at all times while on university premises. Badges serve as your primary identification and access card for various campus buildings.
• Access Card Use: Your badge grants access to the facilities you are authorized to enter. Misuse of badges or allowing unauthorized individuals to use your badge is strictly prohibited and may lead to disciplinary action. To gain access, training must be completed. 
• Obtaining a Badge: On the Pomona campus, badges are issued by the security desk in the USC Building. At the Lebanon campus, they are issued by the Office of Operations.
• If you left your badge in an area you cannot access, please call Campus Security who will escort you and help retrieve your badge or keys.
• If you forgot your badge, please notify your lab supervisor or other lab mates so they can let you in. If either are not on campus, please call Campus Security. Access will not be allowed if you do not already have badge access on your credentials!  

Lost or Stolen Badge: Report any loss or theft of your badge within 24 hours to campus security. A replacement fee may apply. 

Reporting and Replacing Badge:

1. Call Campus Security to notify of your lost badge and to disable it
2. Notify Access Control Immediately by emailing accesscontrol@westernu.edu
3. Notify your supervisor and fellow researchers
4. Follow the directions in the email from Access Control

Parking Policies: WesternU provides various parking options for employees, students, and visitors.

• Permit Requirement: All vehicles parked in university parking lots must display an appropriate parking permit. Permits are issued through the Bursar’s Office, and fees are collected annually. Click here to see which parking permit is right for you!
• Permit Display: Attach permits to your vehicle’s rear-view mirror or a visible area as instructed. Failure to display a permit correctly may result in a citation.
• Reserved Parking: Employees with reserved permits must park in their designated spots, clearly marked by signage. Unauthorized vehicles in reserved spots may be towed at the owner’s expense. Click here to see the campus map of where to park at our Pomona Campus!
• Alternative Parking Options in Pomona: City parking permits are available for public lots near campus; however, availability is not guaranteed.

Questions can be directed to parking@westernu.edu. 

If you have a visitor(s) to WesternU, please submit a TDX ticket. 

WesternU strongly encourages all employees, students, and visitors to download and use the SafeZone App. This app provides direct communication with Campus Security and emergency services in case of a safety or medical emergency.

• Key Features of SafeZone:
  • Emergency Alerts: Tap the "Emergency" button in the app to immediately alert Campus Security to your location and situation. This triggers an immediate response and helps guide emergency responders directly to you.
  • First Aid: Use the app to request both non-emergency or emergency first aid issues.   
  • Real-time Communication: You can directly communicate with Campus Security via the app’s chat feature for updates or further assistance.
  • Help/Escort: Enable if you feel unsafe moving across campus. This feature allows Campus Security to track your journey and provide immediate help if needed.
  • Check In: Check-in after hours to ensure Security knows you are on campus and safe.

How to Get the SafeZone App:

• Download the SafeZone App from the App Store (iOS) or Google Play Store (Android).
• Register with your WesternU credentials to connect with Campus Security.

Using the SafeZone App:

1. Tap “Emergency” to call for immediate help in critical situations.
2. Tap “First Aid” for medical assistance.
3. Tap “Help/Escort” for more options and to reach security directly. This for Security Escort and non-emergency communication.