Services

How to Sign up for iLab 

To get started, you must register for an account:

1. Navigate to the core page: https://wu.ilab.agilent.com/service_center/show_external/6371/western_u_core_facilities

2. In the upper-right-hand corner of the screen, select the ‘Register using WUHS Credentials’ option

3. You will be directed to an authentication page where you will need to enter your Western University of Health Sciences credentials

4. Once you have entered your credentials, click the ‘Login’ button

5. You will be directed to an iLab Registration page where you will need to select your PI/Lab and verify your contact information.

6. Once your registration has been submitted, your PI will receive a notification that you have requested membership to their lab in iLab.

To Create an Equipment Reservation:

Once you have been accepted into your PI’s lab, you can schedule equipment time.

1. Navigate to the core page: https://wu.ilab.agilent.com/service_center/show_external/6371/western_u_core_facilities

2. At the upper right hand of the page click ‘Sign In’ and then select the ‘Sign In using WUHS Credentials’ option.

3. Enter your Western University of Health Sciences Credential and password, and sign in.

4. Select the Schedule Equipment tab and click on the ‘View Schedule’ button next to the instrument of interest. Click and drag on the time frame you would like to schedule your reservation for.

5. A window will pop up that will allow you to verify your reservations details and provide payment information before saving the reservation.

To Create a Service Request:

Once you have been accepted into your PI’s lab, you can create service requests.

1. Navigate to the core page: https://wu.ilab.agilent.com/service_center/show_external/6371/western_u_core_facilities

2. At the upper right hand of the page ‘Sign In’ and then select the ‘Sign In using WUHS Credentials’ option.

3. Enter your Institution Credential and password, and sign in.

4. Select the Request Services tab and click on the ‘Request Service’ button next to the service of interest.

5. You will be asked to complete a form before submitting the request to the core.

6. Your request will be pending review by the core. The core will review your request and either Agree to the work or they will ask for more information if needed.

Pricing

For internal users, the shared core lab is at no cost!